How To Get Help When The EDD Won't Help You - Frozen Accounts, Negative Balance, Can't Call the EDD
FIND + CONTACT YOUR ASSEMBLY MEMBER + SENATOR: https://www.abc10.com/article/money/trouble-getting-through-to-edd-in-california-heres-what-you-can-do-dollars-and-sense/103-7b4e9699-2d4b-46fc-8067-eb236c1d94b2
http://findyourrep.legislature.ca.gov/
Assembly Member + Senator Templates
Frozen Account Due to ID Verification
Mr./Ms. (INSERT SENATOR”S FIST + LAST NAME HERE):
I am writing to you to kindly as for your assistance in resolving my issues with my EDD Unemployment claim. I greatly appreciate your attention given to this request in addition to any help you may be able to provide and want to thank you for your time.
On (INSERT DATE) I was approved for (UNEMPLOYMENT or PANDEMIC UNEMPLOYMENT) benefits. I submitted all requested documentation and certifications in compliance with the EDD's requirements, and the benefits provided an essential lifeline of economic support to me.
On (INSERT DATE) my account with the EDD was suspended and I was required to complete and identity verification. I have submitted all required documents to the EDD in order to have this hold lifted and my benefits restored.
It has now been (INSERT NUMBER OF WEEKS/MONTHS) since I submitted my required documentation and I still have not had my benefits restored. This has created a devastating financial hardship through no fault of my own. My efforts to contact the EDD have not yielded any progress, and my account remains on hold.
(INSERT ANY ADDITIONAL DETAILS YOU WISH TO SHARE HERE – BE BRIEF and SUCCINCT)
If you are able to provide any guidance or assistance on how I can reactivate and collect my benefits, your help would be greatly appreciated. (I/MY FAMILY) depend on these benefits as an economic lifeline during the pandemic and I urgently need the EDD to fix my claim. I am happy to comply with any additional documentation needed.
Thank you so much for your time and assistance,
(SIGNATURE)
(PRINTED FIRST LAST NAME)
(PHONE NUMBER)
(MAILING ADDRESS)
(EMAIL)
Frozen Account Due to Fraudulent Charge (Negative Balance)
(INSERT SENATOR'S FIST + LAST NAME HERE)
I am writing to you to kindly as for your assistance in resolving my issues with my EDD Unemployment claim. I greatly appreciate your attention given to this request in addition to any help you may be able to provide and want to thank you for your time.
On (INSERT DATE) I was approved for (UNEMPLOYMENT or PANDEMIC UNEMPLOYMENT) benefits. I submitted all requested documentation and certifications in compliance with the EDD's requirements, and the benefits provided an essential lifeline of economic support to me.
On (INSERT DATE) my Bank of America EDD Debit Card account with the was (CLOSED/PLACED ON HOLD/GIVEN A NEGATIVE BALANCE IN THE AMOUNT OF $$$) I have reached out to both Bank of America and the EDD in order to comply with all ID verification and other requirements in order fix my account, however the account remains suspended and my benefits on hold. I currently have a balance of ($$$) on my card which I am unable to access.
It has now been (INSERT NUMBER OF WEEKS/MONTHS) since I submitted my required documentation and I still have not had my benefits restored and the funds on my card which were already paid out to me are locked from my use. This has created a devastating financial hardship through no fault of my own. My efforts to contact the EDD and Bank of America have not yielded any progress, and my account remains on hold.
(INSERT ANY ADDITIONAL DETAILS YOU WISH TO SHARE HERE – BE BRIEF and SUCCINCT)
If you are able to provide any guidance or assistance on how I can fix this issue, your help would be greatly appreciated. (I/MY FAMILY) depend on these benefits as an economic lifeline during the pandemic and I urgently need the EDD and Bank of America to fix my claim. I am happy to comply with any additional documentation needed.
Thank you so much for your time and assistance,
(SIGNATURE)
(PRINTED FIRST LAST NAME)
(PHONE NUMBER)
(MAILING ADDRESS)
(EMAIL)
Can't Get Help From EDD
Mr./Ms. (INSERT SENATOR”S FIST + LAST NAME HERE):
I am writing to you to kindly as for your assistance in resolving my issues with my EDD Unemployment claim. I greatly appreciate your attention given to this request in addition to any help you may be able to provide and want to thank you for your time.
Include if this applies to you*
On (INSERT DATE) I was approved for (UNEMPLOYMENT or PANDEMIC UNEMPLOYMENT) benefits. I submitted all requested documentation and certifications in compliance with the EDD's requirements, and the benefits provided an essential lifeline of economic support to me.
I am in need of assistance from the EDD – I have tried to contact them via (PHONE, EMAIL, UI ONLINE) since (DATE OF FIRST CONTACT ATTEMPT) and have repeatedly continued my attempts to contact them (NUMBER) times. Unfortunately, each time I call I am not able to (GET A REPRESENTATIVE/SPEAK TO A HIGHER LEVEL CLAIMS REPRESENTATIVE/GET MY ISSUE RESOLVED)
(INSERT ANY ADDITIONAL INFO ABOUT YOUR ISSUE HERE – KEEP IT BRIEF AND SUCCINCT)
I have exhausted all options with attempting to contact the EDD and do not have any other method of obtaining the help I need. If you are able to provide and guidance or assistance as to how I can get into contact with them for help, your assistance would be greatly appreciated.
Thank you so much for your time and assistance,
(SIGNATURE)
(PRINTED FIRST LAST NAME)
(PHONE NUMBER)
(MAILING ADDRESS)
(EMAIL)
Media Template
To Whom It May Concern:
I am writing to offer up my story in hopes that providing my personal experience may help you in your coverage of the ongoing issues with the California EDD. I would be happy to be a resource for you, should you find that you are in need of collecting any personal accounts of claims undergoing (INSERT ISSUE HERE) with the California EDD. I am unable to get my issues resolved and have exhausted every possible effort on my part in order to solve my issues, and feel as though this issue needs more media coverage as it is impacting so many across the state of California at a very difficult time.
(PROVIDE DETAILS ABOUT YOUR ISSUE HERE)
(PROVIDE DETAILS ABOUT HOW THIS EFFECTS YOU FINANCIALLY, EMOTIONALLY, AND PERSONALLY)
Thank you for your time spent in reading my story. I appreciate the efforts made by your (CHANNEL/BLOG/PUBLICATION) to share updates about the EDD and California unemployment news.
Sincerely,
(SIGNATURE)
(PRINTED FIRST LAST NAME)
(PHONE NUMBER)
(MAILING ADDRESS)
(EMAIL)
