CA EDD - Investigating the Dropped Calls

Uncategorized Jul 06, 2021

Sources:

https://www.capradio.org/articles/2021/03/11/cost-of-deloittes-edd-phone-center-balloons-to-55m-as-millions-of-calls-go-unanswered/

https://www.capradio.org/articles/2020/05/22/deloitte-gets-no-bid-contract-to-improve-californias-unemployment-system-despite-criticism-over-previous-work/

https://sacramento.cbslocal.com/2020/05/28/coronavirus-unemployment-edd-call-center-contract-deliotte/https://files.covid19.ca.gov/pdf/Deloitte-consulting-LLP-claims-EDD-amendment-4.pdf

https://www.latimes.com/california/story/2020-04-27/coronavirus-california-unemployment-insurance-claims-technology-issues-edd

https://www.theepochtimes.com/california-state-contract-violates-new-gig-worker-law-lawyer-says_3436338.html?welcomeuser=1

https://www.commdiginews.com/politics-2/is-california-employment-development-dept-breaking-ab5-law-with-deloitte-129708/

https://files.covid19.ca.gov/pdf/Deloitte-consulting-LLP-claims-EDD.pdf

https://www.politico.com/states/f/?id=00000173-c015-dbfe-a97f-dbff611b0000

https://www.kcra.com/article/sacramento-residents-react-derek-chauvin-sentencing/36851503

https://www.kcra.com/article/edd-backlog-and-fraud-timeline-how-we-got-here-california-unemployment-jobless-covid-19/35312619

https://www.kcra.com/article/some-calls-to-californias-edd-answered-by-people-who-are-out-of-state/32439347

https://www.kcra.com/article/evacuations-underway-crews-battle-el-dorado-county-fire/36851805

https://www.pe.com/2021/04/07/amid-californias-unemployment-crisis-a-tech-gold-rush/

https://calmatters.org/economy/2020/11/how-bank-of-america-helped-fuel-californias-unemployment-meltdown/https://calmatters.org/california-divide/2021/02/how-edd-and-bank-of-america-make-millions-on-california-unemployment/

https://www.hmbreview.com/community/tech-firms-get-rich-off-californians-unemployment/article_3e096080-97c6-11eb-8b2f-e3afa146f316.html

https://www.courthousenews.com/california-lawmakers-blast-unemployment-agency-over-payment-delays/

https://www.yourcentralvalley.com/news/cbs47-investigates/cbs47-investigates-employees-who-answer-edd-phone-lines-say-their-job-is-unproductive/

https://calmatters.org/economy/2021/04/california-unemployment-crisis-contracts/

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